1. Information We Collect

We collect personal information that you provide to us directly, including:

• Your name, email address, phone number, and preferred contact method

• Any details you share with us through our lead forms, communications, or other interactions

• Information automatically collected through our website, such as IP addresses, browser type, and usage data

2. How We Use Your Information

We use your personal information to:
✅ Schedule and manage appointments
✅ Provide mortgage and insurance services, including application processing and support
✅ Send you text notifications and updates related to your appointments, applications, policies, or account activity
✅ Deliver targeted marketing communications based on your preferences
✅ Respond to your inquiries and provide customer support
✅ Improve our services and communication processes
✅ Contact you at any time for any reason related to our services, including important updates, account changes, and general communication
✅ Communicate through various channels, including text, email, phone, or other messaging platforms (e.g., WhatsApp, Facebook, Instagram)

3. How We Share Your Information

We do sell or share your personal information with third parties for their marketing purposes.
We may share your information with:

• Service providers who help us deliver our services (e.g., Twilio for text messaging)

• Legal authorities if required by law or to protect our rights and interests

4. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.
Measures include:
✅ Secure encryption of data during transmission and storage
✅ Restricted access to your personal information by authorized personnel only

5. Your Consent and Opt-Out Rights

By submitting your information through our forms, you consent to receive text messages and other communications from SimpleHomeFinancing.

• Message frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by replying STOP to any text message you receive from us.

6. Your Privacy Rights

You have the right to:
✔️ Request access to the personal information we have about you
✔️ Correct inaccuracies in your personal information
✔️ Request that we delete your personal information (subject to legal requirements)

To exercise these rights, contact us at:
📧 Team@simplehomefinancing.org
📞 954-523-8966

7. Financial and Insurance Information Handling

We collect and handle sensitive financial and insurance information, including income verification, credit details, and policy information, for the purpose of providing mortgage and insurance services.
We adhere to industry best practices and state/federal regulations to ensure the security and privacy of your data.

8. Changes to This Privacy Policy

We may update this privacy policy at any time without prior notice. Any changes will be reflected with a new "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information and your privacy rights.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
📧Team@Simplehomefinancing.org
📞 954-523-8966
🌐 SimpleHomeFinancing.org